| |
Returns Policy
Fast Track Accounting Services books you have purchased is a proprietary document protected by copyright. It may not be reproduced without the written permission of the author.
All returns, exchanges and price adjustments must be made in the country of original purchase.
We follow this policy for returns and refunds:
- We ship all books with delivery confirmation.
- Customer must request permission to return a book and obtain a refund within 48 hours of delivery.
- A 30% restocking fee will be charged on all returns.
- Books must not be opened. CD’s must not be opened or installed. Once you have opened the book and the CD case, we cannot honor any request to return it.
- Delivery fees, taxes and other fees are non-refundable.
- User Training, and Support Contracts are non-refundable.
Follow the simple directions below to make your return or exchange by mail.
- Include all original packing materials and accessories with the product to avoid any additional fees.
- Include the return label (if included in the original shipment) with your product and indicate reason for return. We recommend items be returned via UPS or insured parcel post for proof of delivery. We also recommend that you reuse the original shipping carton and packing materials.
- You are responsible for all freight charges. However, you will be credited all reasonable and customary freight charges relevant to that item if product is damaged or defective, or the wrong item was shipped. Please include the postal receipt in your return package.
Items received past the return period may not be processed.
Only items purchased from Fast Track Accounting Services are eligible for return
credit. Returned items must be shipped in the original product packaging.
Notification will be sent to the e-mail and/or billing address provided should
your return not be accepted. Items will be resent to you upon receipt of your
payment of freight charges. Items will be deemed abandoned if we are not
contacted within 5 days.
Ship items to:
Fast Track Accounting Services
218 N. Pine Street
Langhorne, PA 19047
We will do our best to process the return quickly. Please allow 30 days for processing. Refunds will be credited to the original purchasing credit card account number only.
Back to Top
|
|
|
|
|
